Privacy & Policy ITRAMAS Technology Sdn Bhd. (also referred to as “ITRAMAS”, "we", "us" or "our”), established in 1999, a leading Malaysian engineering company in green technology.
ITRAMAS Technology Sdn Bhd. (also referred to as "ITRAMAS", "we", "us", or "our"), established in 1999, a leading Malaysian engineering company in green technology and public works. ITRAMAS has extensive experience in implementing large-scale projects in the 4 main sectors: Renewable Energy (RE), Energy Efficiency (EE), Electronic Manufacturing & Smart CIty.
SOLARSAVE provides one-stop PV monitoring and state-of-the-art online O&M service. It offers differentiated plant monitoring solutions for installers, manufacturers and owners.
SOLARSAVE attaches great importance to the security of your personal data and your right of privacy. Therefore, we have worked out a privacy policy that covers how we process your personal data as the data controller.
Please spend some time to familiarize yourself with our privacy policy. If you choose to accept this privacy policy, you are entitled to use our products and services. If not, please STOP using our products and services immediately.
In order for us to provide you with our Products and/or Services and to operate in an efficient and effective manner by providing you with the best service possible, we need to collect relevant personal information from you. The personal information collected by us may include (but is not limited to) the following: ⎯
(1) contact information such as your name, date of birth, identification supporting documents (including NRIC or passport number), gender, nationality and race, preferred language, current private and/or business address, installation address, telephone or mobile phone number, fax number, email address
(2) the status of the Products and/or Services you have acquired from us
(3) the production data, consumption data, grid data, historical data and other data
We may collect personal information directly from you when:-
(1) communicate with us
(2) visit or browse our website
(3) contact us via contact form
(4) provide feedback to us (for example via our websites or in hard copy)
We may collect and use personal information from you or from the category of third parties identified in this Privacy Statement, for one or more of the following purposes:-
(1) to verify your identity
(2) to assess and process your messages
(3) to detect and prevent fraudulent activity
(4) to keep in contact with you and provide you with any information you have requested
(5) to process any communications you send us (for example, answering any queries and dealing with any complaints and feedbacks)
(6) to conduct marketing activities (for example, market research)
(7) to maintain records required for security, claims or other legal purposes
(8) to comply with legal and regulatory requirements
(9) for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities
We may disclose your personal data with other third-parties only under the following circumstances:
(1) Based on your consent and authorization,
(2) Based on legal requirements,
(3) Avoid and reduce the possible losses or safeguard your rights and interests in case of emergency.